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Tools for Tough Conversations: Practice Speaking Up When it Matters Most


A training series for past participants of conflict training programs, Tools for Tough Conversations provides practical tips on applying conflict de-escalation and communication skills at home, work or in the community. Each supportive learning session is designed to refresh you on key conflict awareness and assertiveness skills and provides ample practice time using scenarios, worksheets and group learning activities, all with the help of trained mediators & facilitators. In order to register for a Tools for Tough Conversations workshop, you must first have taken one or more of the following prerequisites offered by the WDRC and its partners: Understanding Conflict, Professional Mediation Training, Civility in Our Democracy, or Leadership Whatcom. October 30, 2018; 5:15-7:15 p.m. Practice Speaking Up When it Matters Most: There are moments of justice or duty when you must step up and speak: Practice forming assertive statements for times you must take a stand or share an unpopular view; learn strategies for shifting awareness. $20 per session or $80 for all 6 sessions (non-refundable). Come to 1 session, or all 6. To register, call the Program Coordinator at (360) 676-0122 or e-mail Or you can register online at Space is limited so pre-registration is encouraged. Presented by Dumas & Associates.