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Tools for Tough Conversations: Prepare For and Respond to Stress and Conflict


A training series for past participants of conflict training programs, Tools for Tough Conversations provides practical tips on applying conflict de-escalation and communication skills at home, work or in the community. Each supportive learning session is designed to refresh you on key conflict awareness and assertiveness skills and provides ample practice time using scenarios, worksheets and group learning activities, all with the help of trained mediators & facilitators. In order to register for a Tools for Tough Conversations workshop, you must first have taken one or more of the following prerequisites offered by the WDRC and its partners: Understanding Conflict, Professional Mediation Training, Civility in Our Democracy, or Leadership Whatcom. October 16, 2018; 5:15-7:15 p.m. Prepare for and Respond to Stress and Conflict: Conflict awareness tools for working with physiological impacts and habitual reactions and stress patterns. Review the cycle of reaction, practice stress reduction tips and work with your physiology be mindful of steps to get onto the balcony for a better perspective of the situation or confusion. $20 per session or $80 for all 6 sessions (non-refundable). Come to 1 session, or all 6. To register, call the Program Coordinator at (360) 676-0122 or e-mail Or you can register online at Space is limited so pre-registration is encouraged. Presented by Dumas & Associates.